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The 100-night trial
A pillow is personal — you can't really know it's right until you've slept on it for a while. That's the whole point of the 100-night trial: take your time, settle in, and if it isn't right, the return is free and the refund is full.
How the 100 nights work
- Your trial starts the day your pillow is delivered.
- Give it a fair go — at least two weeks for your body to adjust. Most people know within a month.
- Not right? Email hello@sleepingbunny.com.au with your order number any time within the 100 nights.
- We email you a prepaid return label — there's nothing to pay and nothing to work out.
- Once we receive the pillow, your full refund goes back to your original payment method within 5 business days.
Where returned pillows go
For hygiene, a returned pillow is never resold. Instead, every returned pillow in good condition is donated to charity — so it finds a new home rather than landfill.
The fine print
- One trial per product type per customer or household — it's for finding your pillow, not rotating through the range.
- Please use a pillowcase during the trial, as you normally would.
- Arrived faulty or wrong? That's covered separately, and faster — see Returns.
Still need a hand? Email hello@sleepingbunny.com.au — Mon–Fri, 9am–5pm AEST. We reply within one business day.